Junior Configuration Specialist

Location

Berlin (DE)

Department

Service Operations & Implementation

Date

19 December 2019

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Wanted: Junior Configuration Specialist excited to shape the future of mobility! 

 

Our drive 

We love cities. And we’re doing something to make our cities healthier, cleaner and more liveable. How? By providing parking solutions that are simple, quick and effortless. Today, PARK NOW is the world’s leading provider of on-demand mobile payments for on- and off-street parking. We make life easier for more than 17,000,000 drivers in over 700 cities in Europe.  

 

About the role

We are looking for a new colleague to join our Service Implementation team as a Junior Configuration Specialist. As part of an international implementations team, you will be based in Berlin.

As Junior Configuration Specialist, you are responsible for the implementation, testing and support of multi-storied car parks and system operators within our Cashless Parking App as well as system operators and, with outstanding technical support, ensure a high level of satisfaction among our partners in Germany and Austria.

 

Your Responsibilities

  • Implementation of our parking garage solutions in Germany and Austria 
  • Technical support to Customer Care and Operations teams for service issues relating to our parking app and use of parking garage and system operators              
  • Database query skills are required. We work with SQL scripts, specifically T-SQL (Transact SQL = Microsoft dialect), use of variables and stored procedures and working with DBMS environment (SQL Management Server and MySQL Workbench).
  • Providing support in developing innovative solutions for our daily business and identification of opportunities for process improvements
  • Support partner management and customer care teams in handling service requests                                                                                                                                                                                                                                  

Requirements

  • You have a Bachelor’s degree in IT or similar
  • You mark yourself off by excellent excel/macro skills, handling of various data files and conversion of these data (mainly XML and JSON)     
  • Ideally, you have already worked with the following tools: AWS, API tools (Postmen or Fiddler), PowerShell, Swagger, SOAPUI, repository tools (like Stash, GitHub UI), SQL Management Server and MySQL Workbench        
  • You like to work independently, and you push our technical service to the next level with your problem-solving mindset and “hands-on” mentality    
  • You have a strong customer service ethos and strong communication skills in German and/or English.
  • You are in possession of your driver's license (car) and willing to test solutions onsite.                                                                                                  

Our offer

Want to be part of a dynamic fast-growing scale-up and global, urban mobility leader? Yes! Want to make an impact? Yes! 

We offer you the opportunity to build brands with millions of users worldwide; have sharp, highly motivated co-workers in a fun and relaxed office environment; competitive salaries and benefits according to experience and education level; the opportunity to grow within the organization and we inspire you to be the best version of you!

 

PARK NOW. We are driven to improve. Come join the ride!   

 

Apply now  

 

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