Junior End User IT Support Engineer

Location

Diemen (Amsterdam, NL)

Department

IT Services

Date

18 July 2019

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Wanted: Junior End User IT Support Engineer excited to shape the future of mobility! 

 

Our drive 

We love cities. And we’re doing something to make our cities healthier, cleaner and more liveable. How? By providing parking solutions that are simple, quick and effortless. Today, PARK NOW is the world’s leading provider of on-demand mobile payments for on- and off-street parking. We make life easier for more than 17,000,000 drivers in over 700 cities in Europe.  

 

About the role

You will be responsible for supporting their colleagues; both hardware and application support. Further you will work with customer service.

 

Your Responsibilities

You will handle configuration, deployment and maintenance of end user devices. In addition, you will write help articles to allow colleagues to self-service as much as possible and collaborate on business system improvement projects.

 

Requirements 

You’re an enthusiastic, innovative thinker who never settles for ‘good enough’. You’re always trying to improve. To develop solutions faster. To make our systems run better. You’re driven, analytical, flexible and critical. And you’re a great communicator. You have:

  • Laptop and Desktop hardware
  • Mobile Device Management; Printer Support
  • Windows operating systems
  • Windows Server and Network Administration
  • Microsoft Office 365 Exchange
  • Apple products / MacOS
  • Self-motivation with the ability to work effectively, both independently and as part of a team
  • The ability to resolve issues as they arise and provide effective solutions
  • Strong customer service skills
  • Excellent written and oral communication skills, both Dutch and English

 

Our offer 

Want to be part of a dynamic fast-growing scale-up and global, urban mobility leader? Yes! Want to make an impact? Yes! 

We offer a lot of autonomy and room to develop your talents. We know our people are at their best when they enjoy a good work-life balance, which we fully support. You can expect great employment benefits, including a sports membership, Friday beers and snacks, daily fresh fruit, fun team events and much more! 

 

PARK NOW. We are driven to improve. Come join the ride!   

Apply now  

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